The influence of informal groups where social dynamics supersede functional ones is found in___________?
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Answer: C. Human Relation theory
Explanation
Human Relation theory highlights the profound impact of informal groups within organizations. Social dynamics and peer relationships often supersede formal functional structures. Workers form informal networks that influence productivity and workplace attitudes. The Hawthorne Studies revealed that informal worker norms dictate output levels. Elton Mayo showed that social bonds matter more than physical working conditions. Traditional management previously ignored these informal psychological interactions.
Office friendships and informal coffee break cliques shape company culture significantly. Managers must understand informal group dynamics to successfully implement organizational changes. Peer pressure within informal groups can either increase or decrease productivity. Scientific Management Theory ignores informal social groups in favor of rigid workflows. Y theory addresses individual employee motivation rather than group social dynamics. Administrative management theory focuses on formal structure rather than informal relationships.
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