Analyzing the root causes behind high employee turnover at Cheapo Toys serves as a prime example of____________?
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Answer: C. Contingency management theory
Explanation
Investigating specific contextual variables like employee turnover aligns directly with contingency management theory. Contingency theory examines situational factors to understand unique organizational problems. Analyzing root causes requires looking at the specific environment surrounding the organization. High employee turnover often stems from complex interactions between management style and work culture. Contingency analysts evaluate external market pressures and internal workplace dynamics simultaneously. Troubleshooting organizational issues requires tailored solutions rather than blanket administrative rules.
Human resources consultants use contingency frameworks to diagnose and solve retention problems. Companies examine local economic conditions before designing programs to reduce voluntary turnover. Understanding specific workplace contexts helps executives implement targeted retention strategies. Scientific theory focuses on physical task optimization rather than complex organizational turnover causes. Theory X assumes inherent worker laziness without analyzing broader situational turnover factors. Theory Y focuses on positive motivation rather than diagnosing specific contextual retention problems.
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Answer: A. X Theory
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Answer: D. Human Relation Theory
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Q4. Which framework endeavors to establish operational norms and organizational values____________?
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Answer: B. normative science
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Answer: A. Contingency management theory
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Answer: C. Human Relation Theory
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