Queuing theory is a mathematical approach dealing with problems of________________?
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Answer: B. reducing the waiting time or idle Jajme
Explanation
Queuing theory is a mathematical approach dealing with problems of reducing waiting times and idle service resources. Probability models analyze customer arrival rates and service rates to optimize queue lengths and wait times. Applying queue mathematics helps balance service capacity against customer waiting costs effectively. Queuing systems consist of arrival processes, queue service disciplines, and server capacity configurations. Mathematical formulas in queuing theory calculate average wait times, queue lengths, and system utilization rates. Agner Krarup Erlang pioneered early queuing models to optimize telephone exchange traffic switching capacities.
Service industries and manufacturing plants use queuing theory to reduce customer wait times and machine bottlenecks. Call centers and checkout counters apply waiting line models to determine optimal staffing levels throughout the day. Minimizing idle time for service personnel while controlling customer queues improves overall operational efficiency. Material handling addresses physical transport equipment rather than mathematical waiting line optimization. Better utilization of man services is a secondary benefit, but reducing waiting and idle time is the primary focus. Effective use of machines is managed through scheduling and maintenance rather than pure queuing mathematics.
- Subject
- Engineering
- Category
- Mechanical Engineering
- Topic
- —
- Difficulty
- medium
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