Which framework highlights the impact of psychological and social variables on worker productivity?
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Answer: C. Human relations approach
Explanation
The human relations approach emphasizes how psychological and social factors, such as group dynamics and employee morale, influence productivity. Pioneered by the Hawthorne Studies, this framework demonstrated that worker output responds positively to social attention and peer recognition. Recognizing employees as social beings shifted management paradigms away from purely mechanical views of labor. The human relations movement emerged in the early twentieth century as a direct critique of rigid classical scientific management. Industrial psychologists discovered that informal work groups establish powerful social norms regulating individual worker productivity. Managers trained in human relations principles focus on improving leadership communication and boosting overall workplace morale.
Scientific approach focuses on time-motion studies and physical efficiency rather than psychological and social variables. Rational approach assumes humans act strictly out of economic self-interest, ignoring complex social dynamics entirely. Systematic approach examines organizational structures holistically rather than focusing specifically on worker social and psychological needs.
- Subject
- Business and Management
- Category
- Human Resource Management
- Topic
- —
- Difficulty
- medium
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