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Question no. 46246

Expanding the quantity and diversity of duties assigned to a single role is known as__________?

Select your answer for: Expanding the quantity and diversity of duties assigned to a single role is known as__________?
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Answer: B. Job enlargement

Explanation

Job enlargement involves expanding the quantity and diversity of tasks assigned to a single job role. Increasing the variety of duties helps reduce employee boredom associated with repetitive assembly work. Enlargement adds tasks at the same operational level rather than increasing managerial authority or responsibility. Job design techniques include enlargement, enrichment, and rotation to improve worker motivation and satisfaction. Horizontal loading describes the addition of diverse tasks without granting extra vertical decision-making power. Frederick Herzberg and other theorists studied how task variety impacts workplace morale and productivity.

A data entry clerk who is also assigned document verification and filing duties experiences job enlargement. Employers use job enlargement to create more versatile workforces capable of handling multiple operational steps. Poorly implemented enlargement can overwhelm workers if task volume increases without adequate time adjustments. Job rotation involves systematically moving employees between different positions to broaden their skill sets. Job enrichment adds vertical depth by giving workers more autonomy, responsibility, and decision-making power. Combining job rotation and enlargement creates multiple changes beyond simple horizontal task addition.

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